Privacy Policy

This Privacy Policy explains how KidInspector collects, uses, stores, and protects information in connection with our website and KidInspector for Windows, hereinafter referred to as the “Product”.

KidInspector is a parental control product for Windows. It is intended only for lawful parental control and responsible supervision of a child’s computer. KidInspector must not be used for hidden, unauthorized, or unlawful monitoring of any person.

Contact Information

For privacy-related questions, support requests, or data-related inquiries, you may contact us at:

DragonGate Global Limited

Unit B, 11/F, 23 Thomson Road

Wan Chai, Hong Kong SAR China

Phone: +1 (494) 270-90-99

Email: [email protected]

Scope of This Privacy Policy

This Privacy Policy applies to information processed through the KidInspector website, user accounts, customer support communications, and KidInspector for Windows.

It explains how information may be collected and used when a parent or legal guardian uses KidInspector for lawful parental control and responsible supervision of a child’s Windows computer.

This Privacy Policy should be read together with our Terms of Use , Refund Policy , and other applicable KidInspector policies.

Lawful Use and Parental Responsibility

KidInspector is designed for parents and legal guardians who need to supervise a child’s computer in a lawful and responsible way.

By using our parental control software for Windows, you confirm that you have the legal right to install and use the Product on the supervised child’s computer. You are responsible for complying with all applicable privacy, data protection, monitoring, consent, and computer-use laws.

KidInspector must not be used to monitor adults, partners, employees, or any other person without proper legal authority or required consent.

Information We May Collect

KidInspector may collect different categories of information depending on how you use the official website , your account, and support services.

Website and Technical Information

When you visit the KidInspector website, we may collect basic technical information, such as:

• IP address
• browser type
• device type
• operating system
• pages visited
• date and time of visit
• general website usage information

Account and License Information

When you create or use an account, purchase a license, or manage your subscription, KidInspector may collect information such as:

• email address
• account login information
• license information
• order or payment confirmation details
• subscription or license status
• support communication history

Support Information

When you contact our support team, we may collect the information needed to respond to your request, investigate technical issues, or provide assistance.

This may include:

• your email address
• the content of your message
• screenshots or error messages you provide
• technical details related to the issue
• order or license information

Information from the Supervised Child’s Computer

Depending on the Product settings and features enabled by you, KidInspector parental control app for Windows may collect information from the supervised child’s computer.

This may include:

• computer activity information
• visited websites
• application usage
• search queries
• screenshots
• other monitoring data available through KidInspector features

The exact categories of collected data may depend on the Product version, configuration, operating system, and settings selected by you.

Child Privacy and Parental Responsibility

KidInspector is intended for use by parents or legal guardians for lawful parental control and responsible supervision of a child’s Windows computer.

Children’s personal data requires special care. As stated in GDPR Recital 38 , “children merit specific protection with regard to their personal data,” as they may be less aware of the risks, consequences, safeguards, and rights related to personal data processing.

KidInspector does not knowingly provide its Product for direct use by children. The Product is intended for use by adults who are parents, legal guardians, or otherwise legally authorized to supervise the child’s computer.

By using KidInspector, you confirm that you have the legal right to install and use the Product on the supervised child’s computer. You are responsible for ensuring that your use of KidInspector complies with all applicable privacy, consent, data protection, and monitoring laws in your country, state, or region.

How We Use Information

KidInspector may use collected information to:

• provide access to KidInspector services
• create and maintain user accounts
• activate and manage licenses
• provide Product functionality
• store and display monitoring data to the authorized account holder
• respond to support requests
• troubleshoot technical issues
• improve website and Product performance
• protect the security of the service
• prevent misuse, fraud, or unlawful activity
• comply with applicable legal obligations

Cookies and Similar Technologies

The KidInspector website may use cookies or similar technologies to operate the website, maintain sessions, improve website performance, and understand website usage.

Some cookies may be necessary for the website to function properly. Other cookies, if used, may help KidInspector analyze website performance and improve user experience.

You may control cookies through your browser settings.

Security and Data Protection

KidInspector uses reasonable technical and organizational measures to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of data transmission or storage is completely secure. You are responsible for keeping your account login details confidential and for making sure that only authorized persons have access to your KidInspector account.

Data Retention Summary

KidInspector stores information only for as long as reasonably necessary to provide the service, maintain user accounts, respond to support requests, protect the service from misuse, and comply with applicable legal obligations.

Monitoring data from the supervised child’s computer may be stored for a limited period depending on the customer’s plan, Product settings, and service configuration.

More detailed information about storage periods and deletion procedures is available in our Data Storage and Retention Policy.

Changes to This Privacy Policy

KidInspector may update or change this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

We encourage you to review this Privacy Policy periodically to stay informed about how KidInspector collects, uses, stores, and protects information.